Troubleshooting
Solutions to some common issues are listed below. Troubleshooting information for the SnapBridge app can be found in the app’s online help, which can be viewed at:
https://nikonimglib.com/snbr/onlinehelp/en/index.html
For information on the Wireless Transmitter Utility or Camera Control Pro 2, see the online help for the application in question.
| Problem | Solution |
|---|---|
| The camera displays a TCP/IP error. |
Check settings for the host computer or wireless router and adjust camera settings appropriately. |
| The camera displays a “no memory card” error. |
Confirm that the memory card is correctly inserted. |
| Upload is interrupted and fails to resume. |
Upload will resume if the camera is turned off and then on again. |
| The connection is unreliable. |
If Auto is selected for Channel, choose Manual and select the channel manually. |
|
If the camera is connected to a computer in infrastructure mode, check that the router is set to a channel between 1 and 8. |