Troubleshooting
Solutions to some common issues are listed below.
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Troubleshooting information for the SnapBridge app can be found in the app’s online help, which can be viewed at:
https://nikonimglib.com/snbr/onlinehelp/en/index.html -
For information on the Wireless Transmitter Utility, see the utility’s online help.
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Problem |
Solution |
|---|---|
|
The camera displays a TCP/IP error. |
Connection settings require adjustment. Check settings for the host computer or wireless router and adjust camera settings appropriately (Network Settings). |
|
The camera displays a “no memory card” error. |
The memory card is inserted incorrectly or not at all. Confirm that the memory card is correctly inserted (Inserting Memory Cards). |
|
Upload is interrupted and fails to resume. |
Upload will resume if the camera is turned off and then on again (Uploading Pictures). |
|
The connection is unreliable. |
If [] is selected for [] when you are connecting to a smart device, choose [] and select the channel manually (Wi-Fi Connection Settings). |
|
If the camera is connected to a computer in infrastructure mode, check that the router is set to a channel between 1 and 8 (Network Settings). |