Troubleshooting Built-in Wi-Fi

Solutions to some common issues are listed below.

Troubleshooting information for the SnapBridge app can be found in the app’s online help, which can be viewed at:
https://nikonimglib.com/snbr/onlinehelp/en/index.html
For information on the Wireless Transmitter Utility, see the utility’s online help.

Problem	Solution
The camera displays a TCP/IP error.	Connection settings require adjustment. Check settings for the host computer or wireless router and adjust camera settings appropriately (Network Settings).
The camera displays a “no memory card” error.	The memory card is inserted incorrectly or not at all. Confirm that the memory card is correctly inserted ( Inserting Memory Cards ).
Upload is interrupted and fails to resume.	Upload will resume if the camera is turned off and then on again (Uploading Pictures).
The connection is unreliable.	If [Auto] is selected for [Channel] when you are connecting to a smart device, choose [Manual] and select the channel manually (Wi-Fi Connection Settings).
The connection is unreliable.	If the camera is connected to a computer in infrastructure mode, check that the router is set to a channel between 1 and 8 (Network Settings).
[Connect to smart device] and [Connect to PC (built-in Wi-Fi)] are grayed out and cannot be selected.	These options are not available when the camera is connected via Ethernet or using a WT-6. Select [Disable] for [Wired LAN/WT] > [Wired LAN/WT functions] in the setup menu (Wired LAN/WT Functions).